Chongqing Inspired Smoked Pork Ribs (RAW)
Cooking methods:
Expiration Date: Frozen for six months.
In order to maintain the best flavor of the product, please consume it as soon as possible after opening.
Continental U.S. Shipping (Except Alaska and Hawaii)
Standard 2-3 Day Delivery:
All orders are shipped via UPS, please provide an address that they can deliver to. Most orders are sent by UPS and normally arrive within 2-3 days. During the Holiday season, the delivery may take longer. We are unable to guarantee delivery on Saturday with this specific method. Please be aware of your package when you receive the tracking number.
Alaska and Hawaii
Alaska and Hawaii orders please contact us at support@kinggefoods.com for a custom quote.
Shipping Time Frame
To assure that your order arrives properly chill, we ship perishable bacon, sausage, and beef products every Monday-Wednesday (WA and OR state Monday-Thursday). Orders made Thursday through Sunday will be held until the following Monday to be shipped. We are unable to control the handling of your order once it is handed over to UPS. Our shipping time frame prevents the product from sitting in hot warehouses or trucks over the weekends. If your package can ship on a Wednesday and can arrive before the weekend, it will ship; if not, the package will be held until the following Monday.
Returns and Refunds
If you are not satisfied with your purchase, please contact us at support@kinggefoods.com within 7 days of your purchase. We’ll be happy to provide a full or partial credit or refund of the purchase price for that item. We may require the return or photographic documentation of any item with which you are dissatisfied before we provide you a credit or refund. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Upon approval, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You will be responsible for the cost of return shipping, except in the case of damage or if you received an incorrect item. After we receive your returned product, we will issue you a refund.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
You can always contact us for any return question at support@kinggefoods.com.
